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Communication 100%

Most of us are less than 30% effective in the way we relate to others so it's no surprise that a whopping 70% of workplace errors originate in poor communication. This course explores how communicating at 100% is far more than just words.

Contents include:

The elements that make up communication How the brain processes information Filters and inhibitors to communicating - 'your map of the world vs mine!'

Building rapport Effective listening Language patterns and listening channels Conflict management Making a positive impact

Communication channels in the workplace,/li>

Introduction to NLP (Neuro-Linguistic Programming)

Outdoor practical experience

 

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