Most of us are less than 30% effective in the way we relate to others so it's no surprise that a whopping 70% of workplace errors originate in poor communication. This course explores how communicating at 100% is far more than just words.
The elements that make up communication
How the brain processes information
Filters and inhibitors to communicating - 'your map of the world vs mine!'
Language patterns and listening channels
Making a positive impact
Communication channels in the workplace,/li>
Introduction to NLP (Neuro-Linguistic Programming)
Outdoor practical experience
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